Do you have any of these questions in managing your business?

Managed services (MPS) for copiers, printers, fax:

• Am I making money?
• What is my true cost to service a customer, model, contract?
• Is my service department running as efficiently as possible?
• Is my per page/per click rate profitable?
• Do you need to combine color, black, and/or scan clicks from multiple machines or customers into one invoice with a minimum billing?
• Do you need to maintain the supply inventory located at your large customers?

 Click here if you answered YES to any of the above.

Manufacturing cartridges, equipment, or other items:

• What is the true cost for the manufactured item?
• How much time does it take to manufacture an item?
• What is the time for each step of the process?
• Where are the bottlenecks and holdups in the manufacturing process?
• What is my defect rate and why?
• Are certain components used causing the defects?

 Click here if you answered YES to any of the above.

Accounting and bookkeeping:

• Are you losing sales from your customers because you do not have stock?
• Are items drop shipped from suppliers not being invoiced to your customers?
• Are special order items costed correctly?
• Do you want to add a bar code solution for managing inventory?
• Do you have inventory with serial numbers?
• Do you need to accept or pay in foreign currencies?
• Would your customers like only one invoice combining all the orders, service calls, or contracts for the month?
• Do a lot of your customers have different prices for the same items?

 Click here if you answered YES to any of the above.

Sales reps and prospecting:

• Which customers have old machines and really need to upgrade?
• Who bought certain supplies, we need to send them information?
• Is your communication (letters, phone calls, emails, etc) with customers and prospects easily viewed?
• Am I losing sales and why (competitor, pricing, not it stock, others)?
• Do you want to mine your data searching for purchasing patterns so you know which customers should reorder and when?

 Click here if you answered YES to any of the above.

You want to offer a loyalty program to your customers, but you want more control than just points for price.

 Click here if you answered YES.

You lease equipment for your own company or other companies that may or may not include a service contract.

 Click here if you answered YES.

You are happy with your existing accounting application, but you want to just add managed services or remanufacturing.

 Click here if you answered YES.