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July 10, 2008
Relaunch of tips for using
the River Cities Software system
This is the first
newsletter done entirely in the River Cities Software system. The
sales prospecting system has the ability to create emails from templates
and send those emails to a targeted list. You can have unlimited
templates, such as new product information, service contract terms,
etc.
For example (as we have done here), you can have
a template for a newsletter.
Each
week, month, or any other time period, duplicate and edit that template
for your newsletter. Next, create a list (or add to an
existing list that was previously created).
Finally
send the email template to your list.
The
tutorial is available at any time for RCS customers under a support
agreement using the latest release of the software.
Click the help menu at the top and select Tutorials. More
tutorials are coming soon.
New Contract Billing Method (minimum amount for multiple
meters)
The new billing method for
multiple meters allows a minimum amount to be billed for the complete
machine. Consider the following.
- You have a color machine
- The black rate is .009 per click
- The color rate is .08 per click
- Minimum $50.00 monthly invoice for the machine.
The system will bill the per click rate for each meter.
However, if the total of the invoice is not $50.00, then the system
will invoice the difference as a minimum amount.
To set this
up, create a base charge meter, set the base charge $50.00 (or whatever is
the minimum). Set the method to minimum. Set your per click rates
for each meter as normal.
In this type of contract, there
would not be any allowance on the meters. All clicks would be
billed. You can use a stepped method and have different rates based
on the number of clicks produced by your customer.
If you only have
one meter, continue to use either a base charge with allowance and stepped
method or minimum method on the individual meter.
The
minimum method on the base charge is only for a minimum billing amount for
the entire machine (with multiple meters) and will add all the amounts for
each meter to calculate the minimum for the machine.
New Features
Tutorials are
now available by clicking the help button on the main menu and selecting
tutorials. We will be adding new tutorials on a regular
basis.
The average number of days
for a customer to pay is now displayed in the total row of the customer
when displaying history accounts receivable.
Place customers on credit hold during the
accounts receivable month end process as well as place the machines on
time and materials (billable status).
Place customers on credit hold from the
collection report.
Create a list of the customers on the
collection report. This list can then be used to send emails, faxes,
or letters for collection activity
Previous Newsletters
Click on a link to view previous newsletters
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